Get in Touch

Booking an appointment is simple. Visit our booking page at Book Your Appointment, select your preferred date and time from available slots, and complete the registration form with your details. You'll receive a confirmation email with your appointment link and any pre-appointment information you need to prepare.

Before your appointment, please gather any relevant information about your current eating habits, lifestyle, and health goals. It's helpful to have a food diary for 3-5 days if possible. Make sure you have a quiet, comfortable space for the video consultation and a reliable internet connection. Our dietitian will provide specific preparation instructions when you confirm your booking.

Yes, you can reschedule or cancel your appointment up to 48 hours before the scheduled time. Simply log into your account on our booking platform or email us at [email protected]. Cancellations made with less than 48 hours notice may be subject to a rescheduling fee. We're flexible and will do our best to find you an alternative time that works better.

Initial consultations typically last 60 minutes, allowing our dietitian sufficient time to understand your goals, assess your current nutrition, and create a personalised plan. Follow-up appointments are usually 30-45 minutes, depending on the complexity of your needs. The exact duration will be confirmed when you book your appointment.

We accept a variety of payment methods including credit cards (Visa, Mastercard, American Express), bank transfers, and digital payment platforms. Detailed information about our payment methods and secure payment process can be found on our Payment Methods page. All transactions are encrypted and processed securely.

Absolutely. We take data privacy seriously and fully comply with all relevant data protection regulations. Your personal and health information is stored securely and is never shared with third parties without your explicit consent. For full details about how we handle your data, please read our Privacy Policy.